Shipping policy

Thank you for shopping at Martcora. This Shipping Policy explains our order processing, estimated delivery times, shipping charges, and related procedures.

Order Processing

Orders are generally processed within 1–3 business days after successful payment confirmation.

Business days do not include weekends or public holidays.

During periods of unusually high order volume, promotional events, holidays, or circumstances outside our reasonable control, processing may take longer.

Estimated Shipping Time

After an order has been processed, estimated transportation time is generally:

7–15 business days

The estimated total time from order placement to delivery is therefore approximately:

8–18 business days

Delivery estimates are not guaranteed and may vary depending on destination, carrier operations, customs processing, weather, holidays, or other circumstances outside our control.

Shipping Charges

Our standard shipping rates are:

Orders from $0.00 to $39.98: $12.99 shipping

Orders of $39.99 or more: Free standard shipping

Applicable shipping charges are displayed during checkout before payment is completed.

Order Tracking

When tracking information is available, it may be provided by email or through your order information.

Please allow time for the carrier's tracking system to update after shipment.

Shipping Address

Customers are responsible for providing a complete and accurate delivery address when placing an order.

Please review your shipping information carefully before completing checkout.

If you notice an address error after placing your order, contact us as soon as possible at [email protected]. We cannot guarantee that an address can be changed after fulfillment has begun.

Delivery Delays

Delivery may occasionally be delayed due to:

  • Carrier disruptions

  • Severe weather

  • Customs or inspection procedures

  • Public holidays

  • High shipping volumes

  • Incorrect or incomplete delivery information

  • Other circumstances outside our reasonable control

If your shipment appears significantly delayed, please contact us and we will assist with available tracking information.

Lost or Missing Packages

If tracking information indicates delivery but you cannot locate the package, please first check around the delivery location and contact other household members or the carrier where appropriate.

If you still cannot locate your order, contact [email protected] with your order number so we can review the situation.

Contact Us

For shipping-related questions:

Email: [email protected]
Website: https://martcora.com